Jun
28
2012

Celcom First Voice : New Postpaid Plan from Celcom

Celcom Axiata Berhad introduced 3 new postpaid plans under the brand Celcom First recently. The 3 new plans are Celcom First Prime, Celcom First Premier and Celcom First Elite.

“We realise that our customers have very significant needs, thus, Celcom provides them with priority services and privileges, while allowing them to have control and the right tools for their convenience.

“We also want to address our customers’ increasingly varied requirements by offering a superior solution for all their mobile communication needs wherever they are within Celcom Territory, which is why we are introducing Celcom First Voice Plan as part of our voice resuscitation initiative,” said Shazalli at the launch of the plan yesterday.

The new postpaid plans feature the following:

  • One Rate – Enjoy one simple flat rate from as low as 10 sen across voice, video, SMS and MMS to all networks, at anytime and at anywhere.
  • Real Rate – Charging will be calculated in real time for all voice, video, SMS and MMS usage, so that customers keep up-to-date with their spending without delay.
  • Auto Rate – Customers will automatically be upgraded to a lower rate the moment their Real Rate hits the next usage tier, meaning the more they use, the more they save with a lower rate.

Eg. Customers under the Celcom First Voice Prime plan at a monthly usage commitment of RM40 and a 15 sen flat rate will automatically enjoy a new flat rate of 12 sen for that billing period the moment their Real Rate hits RM80, and a low rate of 10sen when it hits RM150.

  • Pick a Paid –Customers enjoy the flexibility of selecting their mode of payment, whether through usual postpaid billing or prepaid methods.
  • Pay Your Way – Provides customers the convenience of paying their postpaid bills using reload card.
  • Smart Menu –Customers can take control over their own services via a self-help menu that allows them to manage their account at their fingertips.
  • First Advantage –Celcom Voice Plan Elite Customers get to enjoy VIP privileges such as free data and a personalised, dedicated customer service personnel to assist with requests, and the advantage to be the first to know about Celcom events and product launches.

Pic sourced from Malaysian Wireless here.

For more information log on to www.celcom.com.my

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About the Author: Merryn Tan

8 Comments + Add Comment

  • //

    wah… seem the package lower down their price!

    [Reply]

  • //

    So many types of plan…..I kepala pening liao….lol!

    [Reply]

  • //

    A bit cheaper than the existing packages – the mobile internet. So what do I do? How to change to this one? Hey! Wait a minute! RM88 for 5GB… I think mine’s RM93 or something like that for 6GB…

    [Reply]

  • //

    wah paid post? =p hmmm celcom nvr come into my consideration. =S

    [Reply]

  • //

    Wah, so many plans to choose:)

    [Reply]

  • //

    Yes we signed up that 1 + 5 family plan, really worth.

    [Reply]

  • //

    Celcom line much stable compare to Maxis and DIgi

    [Reply]

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